Case Study: Santa Ana Unified School District eliminates facilities request backlog with Facilitron

Santa Ana Unified School District recovers $160,000 and clears 600 requests with Facilitron

The Santa Ana Unified School District (SAUSD), a large district serving over 58,000 students, faced a significant challenge in managing its community facility use program. With a small staff of fewer than three people, they were inundated with requests and struggled with an outdated software platform that offered no support, leading to a backlog of over 600 requests and a lack of insight into cost recovery.

By implementing the Facilitron platform and its partnership model, SAUSD eliminated its entire request backlog within months. Facilitron provided the tools and ongoing support to streamline scheduling, approvals, and payments. A key measurable impact was the recovery of $160,000 in lost revenue after Facilitron identified an organization incorrectly using a non-profit rate, allowing the district to recoup funds that were redirected into improving facility safety and community programs.

Santa Ana Unified School District