Case Study: Q3 (UK’s facilities management leader) eliminates redundancy and improves service quality with Facilio's Connected CMMS

UK Facilities management Leader Boosts Service Quality with Connected CMMS

Q3, a market-leading UK facilities management firm responsible for upkeep across more than 300 sites, faced scattered data, repetitive work orders from planned maintenance, and siloed communication that undermined visibility and operational efficiency. Q3 partnered with Facilio to deploy its Connected CMMS—a unified, low-code operational platform—to spearhead process improvements and streamline FM services.

Facilio implemented representative assets with deviation work orders, dedicated stakeholder apps and portals, and payment integration with Xero to eliminate tool-switching and reduce redundancy. The Facilio Connected CMMS consolidated data for true visibility, enabled Q3 to manage 2,563 scheduled work orders more efficiently, decluttered PPM at scale, improved communication and accountability, and lowered operational risk with enthusiastic user adoption.

Q3