Case Study: Purdue University Fort Wayne centralizes campus FM operations with Facilio Connected CMMS

Purdue University Fort Wayne unifies FM across 55 buildings in 10 weeks with Facilio

Purdue University Fort Wayne faced significant challenges with a 16-year-old legacy CMMS that had resulted in stale data, fully manual work order dispatch, and no reporting capabilities. Their facilities team struggled with no single sign-on for staff, causing low request submission rates, and technicians had no mobile access to manage work across the 3-million-square-foot campus of 55 buildings. This led them to partner with Facilio to implement its Connected CMMS.

Facilio's solution involved deploying a modern, connected platform with a detailed spatial hierarchy for over 1,100 assets and automating 400+ preventive maintenance schedules. Key features included a university SSO-integrated occupant portal, automated role-based work order routing, and a mobile app for field technicians. The implementation, completed in ten weeks, gave Purdue Fort Wayne centralized operations, eliminated manual dispatch bottlenecks, and provided its first real-time dashboards and reporting for comprehensive facilities management visibility.

Purdue University Fort Wayne