Case Study: Kingsmede unifies 30 buildings with Facilio

Kingsmede unifies 30 buildings with Facilio and achieves <24-hour work order resolution

Kingsmede, a premier Australian property investment company, faced operational inefficiencies across its portfolio of 30 buildings. Disconnected tools for managing work orders, vendor documentation, and tenant interactions created bottlenecks and compliance risks. To overcome these challenges, Kingsmede partnered with Facilio and its Connected CMMS platform to unify its property operations and gain financial visibility.

Facilio implemented a centralized control tower for operations, providing real-time visibility and automated workflows. The solution delivered automated compliance tracking, a self-service tenant portal, and real-time financial reconciliation integrated with Kingsmede's finance systems. The measurable impact included 100% automated compliance tracking, a sub-24-hour average work order resolution time, zero manual reconciliations, and enhanced tenant satisfaction.

Kingsmede