Case Study: a US healthcare leader unifies clinical engineering across 70 sites with Facilio

a US healthcare leader unifies clinical engineering across 70 sites with Facilio

A major US healthcare leader, one of the nation's largest health systems, faced significant challenges managing clinical engineering across 70 sites. Their legacy AIMS platform lacked the scale and configurability for over 540,000 assets, leading to fragmented records, manual work order processes, and decentralized maintenance governance that hampered Joint Commission audit readiness. To unify operations and ensure compliance, they partnered with Facilio to implement its Connected CMMS.

Facilio deployed a unified Connected CMMS platform, establishing a standardized asset hierarchy with integrated equipment data, multi-asset work orders with custom inspection templates, and controlled preventive maintenance governance with variance approvals. This solution enabled the full digitization of procurement and vendor workflows. As a result, Facilio helped onboard all 540,000+ assets and process over 100,000 work orders across all 70 sites within 18 months, providing system-wide audit-ready documentation and consolidating operations into a single system of record.