Case Study: a well-known retail client improves middle management team development with Facet5

a well-known retail client improves middle management development with Facet5 using 2 key behavior-gap insights

A well-known retail client operating in Greece and the Balkans approached Facet5 with a challenge to create a development plan for its geographically dispersed middle management team. The client needed to identify the dominant personality traits of participants and examine any gaps between their natural preferences and demonstrated behaviors to formulate the most effective ongoing training plan.

The solution implemented by Facet5 involved having all participants take its personality questionnaire to gain insight into their personal styles and competencies. Facet5 was then used to decide what training and intervention was required, which helped devise a useful and relevant schedule. The company was delighted with the results, which improved self-awareness, understanding of colleagues’ preferences, and cooperation within the team. Facet5 also identified revealing gaps between natural personality tendencies and everyday behavior, providing key learnings for the management team.