Case Study: a major advertising agency streamlines document capture and cuts costs with FabSoft SysConnect and ECM

Major Advertising Agency - Customer Case Study

Fabsoft's customer, a major advertising agency, faced a significant challenge in managing its document workflows for phone book advertisements. The manual process of printing, physically cutting and pasting artwork to invoices, and mailing them to clients was highly time-consuming and prone to error, costing the agency approximately $40,000 annually in labor for this single task.

The agency implemented FabSoft's SysConnect and Enterprise Content Management (ECM) solution to automate its document capture and processing. This system digitally attached artwork to invoices and enabled electronic delivery and secure archiving. The results were transformative, slashing the daily processing time from 8 hours to just 25 minutes and saving over $36,000 per employee annually, while also improving client service and operational efficiency.