Case Study: a leading U.S. automotive retailer automates document workflows with FabSoft MFDConnect and DAC

Largest Automotive Car Retailer - Customer Case Study

A major automotive car retailer, one of the largest in the U.S., faced significant challenges with its manual document management for sales deal jackets. The cumbersome process involved scanning millions of documents with cover sheets and securing manual approvals, which was costly, time-intensive, and prone to errors. To address this, the retailer partnered with FabSoft to implement solutions including MFDConnect and Document Authority Control (DAC).

FabSoft's solution automated the document workflow by integrating with the retailer's existing MFDs and ADP system. This allowed employees to scan and route documents directly for automated hierarchical approval via DAC before archival. The implementation drastically reduced processing times, eliminated 1.2 million cover sheets annually, and saved over $44,000 per employee each year in labor costs, while also improving compliance and document retrieval.