Case Study: Freepath Pathology Laboratory achieves faster, more accurate document workflows with FabSoft SysConnect and Tag Doc

Freepath Pathology Laboratory - Customer Case Study

Freepath Pathology Laboratory, a medical facility specializing in dermatology, faced significant inefficiencies in its manual document management. Processing high volumes of reports was time-consuming, costing approximately $96,000 annually in staff time, and prone to errors due to manual distribution and physical filing. To address these challenges, they partnered with vendor FabSoft to implement a workflow automation solution.

FabSoft deployed its SysConnect and Tag Doc solutions to automate the laboratory's workflow. The system used barcodes to automatically sort and distribute documents digitally to doctors based on their preferences, slashing processing time from up to 10 minutes per form to just seconds. This automation saved over $44,000 annually per employee in labor costs, eliminated physical storage expenses, and created a searchable digital archive. The success at their initial facility has led Freepath to plan a rollout of FabSoft's solutions across eight additional laboratories.