Case Study: U.S. Federal Agency achieves faster, more available web portal and hundreds of thousands in annual cost savings with F5 Networks BIG-IP solution

U.S. Federal Agency Boosts Web Portal Performance and Availability, Cuts Costs with F5 Solution

U.S. Federal Agency faced rising maintenance costs, sluggish performance and a fragmented load‑balancing environment that couldn’t meet growing traffic or new security and regulatory requirements (FIPS/IPv6). To modernize its customer‑facing web portal the agency selected F5 Networks and its BIG‑IP family—including BIG‑IP LTM, BIG‑IP Enterprise Manager and BIG‑IP DNS—as the replacement for multiple legacy point solutions.

F5 Networks deployed BIG‑IP appliances across all three data centers (BIG‑IP LTM with WebAccelerator and WAN optimization, GTM/DNS and centralized Enterprise Manager), delivering multi‑site failover, FIPS/IPv6 compliance and unified traffic management. The result: eliminated load‑balancing failures, an 80% drop in Tier One trouble tickets, hundreds of thousands of dollars saved annually in training and support, and significantly improved uptime and customer satisfaction.