Case Study: TiVo achieves high reliability and rapid ROI for global TV services with F5 Networks

TiVo Uses F5 Solutions to Provide Advanced Global Television Services with High Reliability

TiVo, a global provider of advanced television services and software for set‑top boxes and MSOs, was struggling with rapidly growing demand that strained bandwidth and application delivery, causing intermittent outages, customer dissatisfaction, and complex troubleshooting across its three data centers. To address capacity, reliability, and security concerns, TiVo turned to F5 Networks and deployed VIPRION chassis and F5 BIG‑IP modules—particularly BIG‑IP LTM, BIG‑IP DNS and BIG‑IP ASM—to provide intelligent traffic management and scalable application delivery.

Working closely with F5 Networks support, TiVo validated and optimized the F5 deployment, gaining a highly available, high‑performance ADC and clearer root‑cause visibility. The result: exceeded uptime goals, stronger security, and a reduction in mean time to repair from hours to just minutes; TiVo reports no F5‑related problems in the past 9–12 months. The F5 solution also delivered rapid ROI and operational savings that TiVo can pass to clients (for example, roughly $2M on a $35–$40M budget), plus the flexibility to roll out F5 traffic management across international data centers.

TiVo

Barry Hubbard

Senior Director of Infrastructure