Case Study: Optum achieves faster, more reliable healthcare application delivery with F5 Networks

SaaS Provider RelayHealth Delivers Innovative Healthcare Applications with F5 Solutions

Optum faced fragmented application delivery across multiple data centers and hundreds of heterogeneous servers, with host-based load balancing, scattered SSL certificates, and slow, manual traffic failover creating downtime and long development cycles. To address this, Optum engaged F5 Networks and adopted F5 BIG-IP solutions—specifically BIG-IP Local Traffic Manager (LTM) and BIG-IP Global Traffic Manager (GTM)—to centralize and standardize load balancing, SSL termination, and traffic steering.

F5 Networks implemented a deployment of BIG-IP LTMs and GTMs to perform health checks, offload SSL, and route traffic intelligently between data centers, enabling geographically diverse application delivery. As a result, Optum achieved dramatically faster response times and virtually eliminated slow performance and downtime, cut application deployment time and cost by about 30%, and reduced hardware and management overhead through centralized control.

Optum

Scott Lokey

Manager of Network Engineering