Case Study: Danamon achieves always-available, fast, secure digital banking with F5 Networks

Danamon Improves User Experience With Always Available, Fast, and Secure Access to Banking Services Using F5’s Solutions

Danamon, one of Indonesia’s largest banks, faced rising customer demand for always-available, fast and secure digital banking across thousands of branches and channels. To support business expansion, improve productivity and maintain service excellence, the bank sought a solution that integrated with its platform and met strict security and PCI requirements—selecting F5 Networks and its BIG-IP suite (LTM, GTM, AAM, ASM, DNS).

F5 Networks deployed an advanced Application Delivery Networking solution using those BIG-IP modules to manage traffic, accelerate applications and provide policy-based web application security. The implementation delivered constant high availability and faster core-banking access for internal and external users, reduced server workload and optimized bandwidth—improving application performance by about 40% on average—and enabled Danamon to sustain better user experience and operational efficiency.

Danamon

Susilo Hardiyantono

Head of Information Technology