Case Study: Turkcell Global Bilgi achieves stronger security and service continuity with F5

Turkcell Global Bilgi secures 16,000 employees’ services with F5

Turkcell Global Bilgi, a major provider of customer contact and call services, needed to modernize its infrastructure to meet international security standards and ensure business continuity. The company faced challenges from evolving cyberthreats, application-layer DDoS attacks, and required automated redundancy between its data centers. To address this, they partnered with vendor F5 Network to implement solutions including BIG-IP Advanced WAF and BIG-IP DNS.

The solution from F5 Network provided advanced application security, intelligent traffic routing based on health checks, and automated failover. This resulted in significantly improved service continuity and performance, enabling active-active data center configurations. F5's solutions also enhanced security with advanced bot detection and two-factor authentication, helping Turkcell Global Bilgi defend against complex cyberattacks and exceed the expectations of its most demanding customers, which directly supports growth and revenue.

Turkcell Global Bilgi