Case Study: Shell Federal Credit Union achieves proactive Oracle database stability and cost savings with F3 Technology Partners Managed Services

Shell Federal Credit Union - Customer Case Study

Shell Federal Credit Union, a Deer Park, Texas-based banking institution, needed a cost-effective way to manage its business-critical Oracle database systems. With its core DNA banking platform from Fiserv running on Oracle, the credit union faced high operational risk and the expense of hiring an in-house DBA, so it turned to F3 Technology Partners for Oracle Managed Services.

F3 Technology Partners implemented remote monitoring, fault remediation, patching, backup monitoring/remediation, and system tuning for the Oracle environment. The service immediately uncovered critical issues that had previously gone unnoticed and could have caused an extended outage, while also delivering significant cost savings versus an internal DBA and providing ongoing proactive monitoring and support to keep Shell Federal Credit Union’s systems running smoothly.

Shell Federal Credit Union