Case Study: Iroquois Pipeline Operating Company achieves a more secure, stable Oracle environment with F3 Technology Partners

Iroquois Pipeline Operating Company - Customer Case Study

Iroquois Pipeline Operating Company, a regional interstate natural gas pipeline company, needed help maintaining its Oracle environment without dedicated in-house expertise. Its small administration team was struggling to keep a business-critical Oracle database back end current with important security patches and bug fixes. F3 Technology Partners provided Oracle services, including Oracle Database Critical Patch Update service, to address the challenge.

F3 Technology Partners worked with Iroquois Pipeline Operating Company to assess the environment, define remediation steps, coordinate logistics, and implement a quarterly patching protocol. After identifying and resolving issues in test/dev and working through a separate testing issue with application vendor support, F3 applied the production patches cleanly with no lingering problems and in one-third of the allotted downtime window. The result was a more secure and stable Oracle database, minimal time and effort for the client, and little interruption to business operations.

Iroquois Pipeline Operating Company