Case Study: Animal Clinic Northview achieves streamlined, paperless operations and improved communications with ezyVet

Improving Practice Management Operations & Communications

Animal Clinic Northview, a 100+ staff hospital in North Ridgeville, Ohio, faced major communication and process flow problems when their legacy software only handled scheduling, reminders and invoicing while medical records remained on paper. The old system couldn’t track patient workflow or send emails/files to clients, creating poor visibility across a 24/7 practice and limiting operational efficiency. They selected ezyVet’s cloud-based practice management software to replace the legacy system.

ezyVet delivered a customizable cloud solution that enabled paperless records, streamlined workflows, better inventory control, quick charting and diagnostic ordering, and one‑click emailing/faxing of X‑rays and clinical notes. Within six months ezyVet helped Northview consistently communicate across 100+ staff, improve patient flow from check‑in to check‑out, locate patient status in real time, view live charges and access full clinic histories — cutting administrative burden and allowing staff to focus more on client service and patient care.

Animal Clinic Northview

Tracy Thompson

Practice Manager