Case Study: Veterinary Surgical Specialists of Orange County (VSS) achieves major efficiency gains and integrated, automated workflows with ezyVet

How a Specialist Veterinary Practice Solved an Efficiency Problem

Veterinary Surgical Specialists of Orange County (VSS) is a high‑volume, state‑of‑the‑art small animal surgical practice within the Advanced Veterinary Specialty Group that was struggling with a decade‑old, unstable practice management system. Frequent outages, single‑user record access, manual email communications, unintegrated PACS and repetitive data entry were slowing workflow and risking efficiency, so VSS evaluated options and selected ezyVet as their configurable, cloud‑based practice management solution.

ezyVet implemented a customized, cloud database with simultaneous multi‑user access, integrations (VetRocket, Smart Flow, Abaxis, Antech, IDEXX and others), event‑driven billing, automatic population of radiographs/labs and two‑way SMS, and assisted VSS in migrating 20 years of records and training in‑house “ezyVet Gurus.” As a result, day‑to‑day record keeping is much faster, bills and inventory are generated at point of care, radiographs and treatment sheets auto‑populate the record, and two‑way SMS has eliminated a significant number of hours of phone confirmations — delivering clear improvements in workflow, communication and efficiency thanks to ezyVet.

Veterinary Surgical Specialists of Orange County (VSS)

Tony Cambridge

Veterinary Surgical Specialists of Orange County (VSS)