Case Study: West Villa Maria Veterinary Clinic achieves higher revenue and seamless cloud practice management with ezyVet

How a Small Practice in Texas Transitioned From Their Old Software, Becoming a Veterinary Practice of the Future

West Villa Maria Veterinary Clinic, a small practice in Bryan, TX with about nine staff treating companion, exotic and some large animals, was constrained by an old server‑based veterinary practice management (VPM) system that limited workstations, required manual backups, and couldn’t scale with growing demand. To modernize workflows, enable online booking and patient access, and remove those restrictions they chose cloud‑based ezyVet as their new VPM software.

ezyVet managed a tailored migration — its Data Conversion team built a new converter for West Villa Maria’s legacy system and an on‑site implementer (Sophie) helped configure templates and train staff — a process ezyVet has since repeated for dozens of similar practices. After switching to ezyVet the clinic began capturing more charges (notably from lab work and diagnostics), gained anywhere/any‑device access with automatic cloud sync, and saw measurable improvements in internal and client communication via automatic records, reminders, mass email and two‑way SMS; staff also highlighted ezyVet’s 24/7 support, ease of use, and customizability.

West Villa Maria Veterinary Clinic

Kristen Norris

Practice Manager