Case Study: Ultimate Security achieves 93% reduction in overdue days and recovers $18.8M with ezyCollect

Ultimate Security - Customer Case Study

Ultimate Security, a provider of static guards, alarm monitoring and mobile patrol responses, was struggling with complex, high‑volume AR transactions, slow payments and manual processes that created cashflow bottlenecks. Accounts Receivables Supervisor Shiraz Akhtar implemented ezyCollect (ezyCollect AR Automation with the Simplypaid Digital Payments Platform) integrated with their MYOB AR Live ERP to tackle inefficient debtor experiences and time‑consuming invoice management.

ezyCollect automated invoice chasing, provided a branded payment portal and real‑time AR insights, cutting average days overdue from 325.84 to 21.68 (a 93.35% improvement) and chasing/closing $18.8M of a $20.7M balance (91.01% closure). Across 15,101 invoices (11,674 closed) ezyCollect’s automation sent 814 communications, saving about 68 hours (≈8.5 workdays / $2,295) in 12 months and dramatically improving Ultimate Security’s cashflow and operational efficiency.

Ultimate Security

Shiraz Akhtar

Accounts Receivables Supervisor