Case Study: Sheffield Group reduces 60-day overdue debt by 36% and saves 5 hours/week with ezyCollect

Sheffield Group Cutting Debtor Days and Saving Time

Sheffield Group, an Australian manufacturer and wholesaler of cutting tools with over 40 years in business, faced a persistent problem of hundreds of small-value invoices becoming overdue each month. Kimberley Allbut spent roughly an hour a day on debt chasing until they turned to ezyCollect, integrating its automated reminders with their MYOB Exo system to streamline collections.

ezyCollect implemented automated email reminders with customization to exclude reliable payers and personalization to retain Sheffield Group’s customer tone. As a result, Kimberley now saves about 5 hours per week, aged debtors around 60 days overdue have fallen by 36%, and Sheffield Group consistently achieves a 10% year‑on‑year reduction in debtor days, materially improving cash flow.

Sheffield Group

Kimberley Allbut

Sheffield Group