Case Study: Hampers with Bite achieves 4x revenue growth and cuts overdue days by 94.7% with ezyCollect

Revolutionised Accounting Process & Aged Receivables with ezyCollect

Hampers with Bite, a leading Australian gift-hampers supplier, struggled with severe seasonality-driven cashflow pressure, thousands of open invoices and inefficient manual collections while running MYOB AccountRight. To fix visibility, reduce chasing effort and modernise payments they engaged ezyCollect, using ezyCollect AR Automation together with the Simplypaid digital payments platform.

ezyCollect integrated with their MYOB system, automated branded debtor communications and enabled one‑click online payments via Simplypaid, cutting manual work and prioritising follow-ups. The results speak for themselves: ezyCollect helped chase and close $22.1M, collect 97.99% of balances, cut average days overdue from ~170 to 9 (≈94.7% improvement), saved about 2,350 hours and halved collection resources while supporting 4x revenue growth.

Hampers

Beth James

Customer Operations Manager