Case Study: Skillinvest achieves 91.63% reduction in overdue days and 90.72% of balances collected with ezyCollect

How Skillinvest Transformed Their Cashflow Cycle

Skillinvest, a not‑for‑profit employment and training specialist serving ~5,000 customers across education and industry sectors, was struggling with multiple disconnected systems, manual invoicing and large numbers of small unpaid invoices that clogged collections. To modernise their AR processes they engaged ezyCollect, implementing ezyCollect AR Automation alongside the Simplypaid online payments and credit tools to link workflows with their MYOB Advanced ERP.

ezyCollect automated invoicing, follow‑ups, a “pay now” checkout and one‑click escalation to ARMA Group, dramatically speeding recovery: ~$4.5M chased and closed (90.72% of balances), ~ $700k collected in the first 18 days, and average overdue days cut from 328.5 to 27.5 (91.63% improvement). The solution saved roughly 468 hours (~58.5 full‑time days), reduced write‑offs, improved customer experience, and unlocked sustained cashflow and operational efficiency for Skillinvest.

Skillinvest

Lisa Arnfield

Finance Consultant