Case Study: Knight BPO cuts client overdue debt by up to 75% and saves 5 hours/week with ezyCollect

Bringing big business methodology to SMEs

Knight BPO, a firm that manages accounting and bookkeeping for SMEs (including MYOB Exo and MYOB Advanced users), faced a recurring challenge: improving clients’ cash flow by reducing overdue debt and getting slower-paying industries to the top of their pay lists. To tackle this, Knight BPO implemented ezyCollect’s accounts receivable automation and invoice-tracking solution.

Using ezyCollect, Knight BPO automated payment reminders, tracked every invoice from issue to payment, scheduled AR tasks, and reduced manual resourcing for debtor management. The results were measurable: within three months one client stopped relying on credit financing, repaid loans plus interest and became cash-flow positive; Knight BPO estimates a 5-hour weekly saving in debtor management per client using ezyCollect, and one client saw overdue debts fall by up to 75% (with only 10% now overdue).

Knight BPO