Case Study: Bryant University streamlines campus package intake with EZTrackIt

How Bryant University’s U.S. Post Office Optimized Package Intake on Campus Just in Time for Online Text Book Orders

Bryant University, a private university in Rhode Island, faced significant challenges in managing the high volume of incoming and outgoing packages at its on-campus U.S. Post Office. Their outdated, non-web-based Pitney Bowes system was slow, cumbersome for scanning, and lacked instant notification capabilities, making it difficult to efficiently serve students and staff. This led them to seek a new package tracking solution from vendor EZTrackIt.

EZTrackIt provided an intuitive, web-based package tracking system that required minimal technology and enabled same-day training for staff. The solution’s instant text message notifications to students and ability to quickly print labels drastically improved intake speed and overall efficiency. For Bryant University, this resulted in the ability to manage up to 7,600 packages in a single month from their small facility without packages accumulating. The efficiency gained has made their operation a model for other, larger universities.

Bryant University

Joanne Robertson

Post Office Relations Manager