Case Study: McDonald's scales coaching for managers and leaders with EZRA Coaching

McDonald's delivers 320 coaching sessions with EZRA Coaching

McDonald's, a global restaurant chain and one of the world's biggest employers, sought to democratize and roll out one-on-one coaching to leaders at all levels, from mid-level managers to future executives. The challenge was to build a new leadership culture in a scalable and effective way. They partnered with vendor EZRA Coaching to implement this solution using their coaching services and app.

EZRA designed two tailored coaching programs: "Be the Best" for new mid-level managers and "Committed to Lead" for online executive coaching. The solution was rolled out across the US, UK, and Canada, delivering over 320 coaching sessions. The results were highly successful, with participants rating their personal progress at 4.7/5 and their coaches at 4.8/5. EZRA's programs led to more confident leaders who better embodied the company culture and drove better results within their teams.

McDonald's