EZO
63 Case Studies
A EZO Case Study
Stellar, a design-build construction firm, needed a better way to manage a rapidly growing number of IT assets across multiple locations. Before using EZO’s AssetSonar IT asset management suite, the IT team relied on Excel spreadsheets and struggled with siloed data, manual tracking, asset check-in/check-out, depreciation, procurement, and software license management.
With EZO’s AssetSonar, Stellar consolidated its asset data into a single system, integrated it with Zendesk, Microsoft Intune, Okta, and Azure, and streamlined onboarding/offboarding, service desk, and inventory workflows. The result was much faster operations and better visibility: inventory reporting dropped from about a day and a half to around 20 minutes, device recovery time fell from roughly three days to one day, and IT team productivity reportedly increased from 25% to 100%.
Tricia Williams
Information Systems Support Technician