EZO
60 Case Studies
Case Study: Digital Control Inc achieves centralized, secure multi-site IT asset tracking with EZO (EZOfficeInventory)
A EZO Case Study
EZOfficeInventory Helps DCI Track IT Equipment Across Multiple Locations, Integrations Enhance Operations and Security
Digital Control Inc (DCI), a global HDD equipment manufacturer, struggled with fragmented asset records and limited functionality from SharePoint while managing roughly 650 IT items across multiple international locations. After evaluating options, DCI selected EZO’s EZOfficeInventory to provide a centralized, real-time asset tracking platform that could replace homegrown systems and improve access control.
EZO implemented EZOfficeInventory with Zendesk and Okta integrations, enabling ticket-linked asset assignments for faster onboarding, SSO for secure access, and granular user permissions per location. As a result, DCI now centrally tracks 650 assets across its global sites, has streamlined onboarding and disposal processes, improved IT team productivity and efficiency, and benefited from responsive EZO support during rollout.
Open case study document...
Digital Control Inc
Gordon Williams
IT Technician