Case Study: Citizen Systems Europe achieves complete asset visibility and streamlined demo scheduling with EZO (EZOfficeInventory)

Citizen Systems Europe moves ahead of the curve with EZOfficeInventory

Citizen Systems Europe, a division of the Citizen Group and a leading manufacturer of label and POS printers across the EMEA region, faced growing pains from manual asset tracking: hundreds of demo kits sent to more than 70 locations were tracked with spreadsheets, leading to risk of loss, scheduling conflicts, and poor team collaboration. To address this, Citizen Systems Europe selected EZO’s EZOfficeInventory to automate equipment tracking and reservations.

EZO’s EZOfficeInventory gave Citizen Systems Europe real-time visibility and control—using Locations to log assets across sites, Custom Fields to assign owners, and the Availability Calendar, Carts, and Alerts to schedule and notify teams—eliminating conflicted bookings, reducing misplacement, and improving coordination between marketing and technical staff. The move ensured every demo kit can be traced across 70+ locations, sped up reservation workflows, and delivered measurable operational reliability and accountability for the company.

Citizen Systems Europe