Case Study: Wollens Solicitors achieves faster, more efficient digital mailroom processing with EzeScan

Wollens Solicitors streamlines mail handling across 3 offices with EzeScan

Wollens Solicitors, a UK-based law firm, faced a challenge in managing a high volume of paper correspondence across its three offices. This manual process was inefficient and hindered their move to an agile working environment. They turned to EzeScan for a digital mailroom solution to automate the capture, filing, and distribution of incoming mail.

The EzeScan solution automatically scans mail, captures case matter numbers, and uses database lookups to distribute each item to the correct recipient within the firm's case management system. This eliminated manual indexing and gave all staff timely access to their post from any device. As a result, Wollens identified key inefficiencies, reduced manual data entry, and future-proofed its mail delivery. EzeScan provided a flexible platform that the firm plans to use for further process improvements, such as automating invoice processing.

Wollens Solicitors