Case Study: Sydney’s Marrickville Council achieves workflow automation and paperless invoice processing with EzeScan

Sydney’s Marrickville Council implements workflow automation with EzeScan!

Sydney’s Marrickville Council, a local government authority, faced challenges with inefficient manual data entry for invoices and other forms, which created paperwork bottlenecks and delayed approvals. To address this, they partnered with vendor EzeScan to implement its data capture software and leverage its DISCOVERY module for automated invoice processing.

EzeScan provided a solution that automated the capture of invoice data from both paper and email submissions, integrating it with HP TRIM and the TechnologyOne finance system. This eliminated the need for physical paperwork to be routed for approval, significantly improving tracking and payment times. The council reported that 25% of invoices were already being received by email shortly after implementation. Furthermore, EzeScan's flexibility allowed the council to begin automating other form-based processes, like parking permits, at no additional software cost, reducing double-handling of data and supporting environmental goals.