Case Study: The Smith Family achieves $120,000 in savings and revenue gains with EzeScan

Smith Family says goodbye to paper forms and hello to $120,000!

The Smith Family, a children's charity, faced significant challenges manually processing paper donation forms and managing rejected payments. This time-consuming and error-prone process was costly and diverted vital resources away from their mission. To address this, they partnered with EzeScan to seek an automated solution.

EzeScan implemented its document digitisation and processing solution, including its WebApps tool. This allowed donors to update their details via a unique link without a password. The results were substantial, with EzeScan helping The Smith Family save over 1,600 staff hours annually and unlock approximately $120,000 in revenue and cost savings, while significantly improving donor engagement.

The Smith Family

Suzanne Hilellis

Product Owner of Supporter Squad