Case Study: a leading home loan service provider streamlines loan application processing with EzeScan

Leading Home Loan Service Provider - Customer Case Study

a leading home loan service provider was facing challenges with the massive volume of paper from loan applications, which was consuming office space. Their new electronic document management system (EDMS) had a scanning solution that could only process one document at a time, risking that each application's 25 sections would become separate, disorganized digital files. They approached vendor EzeScan for a solution.

EzeScan implemented a solution using its PRO, KFI, and UPLOAD modules. This system allowed documents to be scanned in batches, indexed, and archived into the EDMS as a single, cohesive digital file for each loan application, regardless of how the pages arrived. The results included dramatically reduced processing times, improved security, reclaimed office space, and enhanced customer service. The EzeScan solution provided the client with significant cost savings and productivity increases.