Case Study: City of Darebin achieves faster email records capture with EzeScan

City of Darebin tames Email Records Capture with EzeScan Profiler Solution!

The City of Darebin, a local government authority, faced the challenge of processing thousands of emails per month using a system that lacked batch functionality, making the task extremely laborious for staff. To solve this, they implemented the EzeScan Email Records Capture Solution.

EzeScan's solution, featuring its Profiler module, automated the batch processing of emails and attachments into Objective ECM. This standardized records by automatically naming files, applying metadata, and triggering workflows. The implementation substantially reduced processing time, freeing records staff to focus on other essential tasks and ensuring accurate data delivery to council business units.

City of Darebin

Angelo Luczek

Coordinator, Corporate Information