Case Study: Bayside City Council reduces COVID-era planning workflow risk with EzeScan

Bayside City Council delivers a digital COVID workflow in weeks with EzeScan

Bayside City Council faced the challenge of adapting its traditional, paper-based planning approval workflow to meet new COVID-19 legislative requirements. The council needed to quickly implement a digital solution that would reduce human touchpoints and virus transmission risks without compromising the integrity of its submission process, turning to EzeScan for a digitization solution.

EzeScan configured its software to capture web form objections, automatically process them as the original record, and create a redacted copy for publication on the council's website. This digital transformation was delivered successfully in a short time with minimal disruption. The solution ensured the community's safety and maintained an untampered record of original objections, as confirmed by a council representative.

Bayside City Council