Case Study: Sojourn Guest House achieves fewer overbookings, lower costs and streamlined operations with eZee Absolute

Sojourn Guest House - Customer Case Study

Sojourn Guest House is a boutique property in Pandan Indah, Kuala Lumpur, blending modern amenities with local charm. Before adopting a new PMS they faced high upfront software and server costs, manual management of multiple extranets, and reservations limited to a remote office and the front desk, which led to price disparities and overbooking risks.

After evaluating options, Sojourn implemented eZee Absolute, drawn by its cost-efficiency and strong support from the vendor. The cloud-based system simplified OTA rate and availability synchronization, cut training time thanks to an intuitive interface, reduced workload and errors, and delivered a lean, reliable solution with clear cost benefits.

Sojourn Guest House

Gary

Senior Sales & Marketing Manager