Case Study: Le Petit Bijou Boutique Apartments achieves streamlined bookings and increased direct online bookings with eZee Absolute

Le Petit Bijou Boutique Apartments - Customer Case Study

Le Petit Bijou Boutique Apartments is a centrally located guesthouse in Franschhoek, South Africa, offering air‑conditioned units, free Wi‑Fi and parking, and easy access to local attractions. The property needed a more flexible, easy‑to‑use PMS to streamline bookings and fix communication gaps between reception, housekeeping and management for up‑to‑date room status.

They implemented eZee’s PMS suite (Absolute, Centrix & Reservation), chosen for its modern technology and user‑friendliness, plus strong after‑sales support. The system enabled remote operation across the property, cut paperwork, created a reliable internal communication flow, simplified the booking process to three steps, improved guest feedback and boosted direct online bookings.

Le Petit Bijou Boutique Apartments

Christoff Delport

Owner