Case Study: Glenferrie Lodge achieves streamlined operations and increased staff productivity with eZee Absolute

Glenferrie Lodge - Customer Case Study

Glenferrie Lodge is a 19th‑century heritage guesthouse in Kirribilli, North Sydney, offering modest rooms and a complimentary breakfast close to ferry and harbour attractions. The property struggled with OTA distribution and inventory synchronization, manual management of multiple booking extranets, and the need for accurate reporting on occupancy, payment types and net income.

By implementing eZee Absolute, Centrix and Reservation, Glenferrie Lodge gained channel management, a direct booking engine and integrations with accounting, payment gateways and key‑card systems. The solution reduced paperwork, secured guest data online, sped up staff onboarding and freed time for better guest service—resulting in higher staff productivity and satisfaction with timely technical support.

Glenferrie Lodge

Asher Jannu

COO