Case Study: MD Aesthetics & Dermatology streamlines staff onboarding with EZDERM

MD Aesthetics & Dermatology reduces onboarding time with EZDERM

MD Aesthetics & Dermatology, a boutique dermatology practice founded by Dr. Gabriel Martinez-Diaz, faced the challenge of efficiently training new staff members due to high turnover. The practice needed an onboarding solution that would not pull time away from patient care or overburden its small team. To address this, they utilized the training tools and resources from the vendor EZDERM, specifically their Ezderm EHR and Practice Management solution.

EZDERM's solution included providing access to Ezschool, an online training platform with videos and quizzes, and the ability to copy a library of custom smart phrases into new staff accounts. This allowed the practice to drastically reduce onboarding time and maintain operational consistency. As a result, Dr. Martinez-Diaz was able to focus more on leading the practice and providing patient care, with EZDERM's resources giving the team back valuable time.

MD Aesthetics & Dermatology