Case Study: Fuzzy's Taco Shop achieves operational efficiency and increased catering sales with ezCater

Fuzzy’s Taco Shop Drives Efficiencies and Sales with ezOrdering

Fuzzy's Taco Shop, a fast-casual Mexican chain based in Fort Worth, faced a recurring operational challenge: taking time-consuming phone catering orders during peak lunch service disrupted staff and slowed dine-in service. To address this, Fuzzy's implemented ezOrdering from ezCater to move catering orders onto their website and out of the lunch rush.

Using ezCater’s ezOrdering, Fuzzy's streamlined the catering process with online ordering that reduces the 10+ minute phone-order interruptions, saves labor costs, improves order accuracy, and captures richer customer data. The digital workflow has helped Fuzzy's scale its catering operations, keep up with growing demand, and relieve operators on the floor.

Fuzzy's Taco Shop

Kevin Rychel

Vice President of Franchise & Catering