Case Study: UAS Properties achieves $140,000 in annual savings and faster leasing leads with EZ Texting

How SMS Alerts Saved a Property Manager Hundreds of Thousands of Dollars

UAS Properties, founded in 2001 to develop and renovate affordable housing in Chicago, manages over 800 rental units and fields more than 150 renter inquiries a day. The firm needed a faster, lower‑cost way to handle time‑sensitive communications for rent collections and leasing leads, as personal calls and mail were becoming impractical and expensive.

UAS implemented EZ Texting with CRM-driven workflows: automated rent-collection texts go out on the 5th with a quick-pay option, and opt‑in SMS alerts are sent to qualified prospects for up to 60 days. The result: immediate spikes in interest after listing blasts (phones ring for at least 30 minutes), annual savings of about $140,000 by avoiding an internal collection agency, and texting costs of less than $100/month—making SMS central to their operations.

UAS Properties

Atukwe Newell

Senior Principal