Case Study: Amazing Lash Studio boosts memberships and revenue with EyeRate

Amazing Lash Studio - Customer Case Study

The owner of Amazing Lash Studio Peoria Lake Pleasant faced significant challenges operating in a competitive Arizona market, including high employee turnover and the struggle to attract new members after pandemic-related closures. To address these issues, the studio partnered with the vendor EyeRate to find a new solution for marketing and customer retention.

EyeRate implemented a solution that shifted marketing efforts to employees by incentivizing them for high customer feedback scores. This strategy dramatically improved online visibility and growth. The measurable results included a 24% increase in new members, a jump in Google reviews from 3.5 to 4.8, and a 28% lift in monthly revenue, with 90% of new customers finding the studio through those improved reviews.

Amazing Lash Studio

Margie Bahm

Owner