Case Study: Northwest Eye Surgeons achieves a 20% increase in patient volume and zero downtime with Eye Care Leaders' myCare Integrity

Northwest Eye Surgeons - Customer Case Study

Northwest Eye Surgeons, a 10‑location ophthalmology group in Seattle led by CEO Spencer Michael, needed a cloud‑based, intuitive EMR that would improve workflow, be remotely accessible, and deliver immediate ROI after five years on NextGen. They chose myCare Integrity as their EMR/PM solution via Eye Care Leaders to address those priorities.

Eye Care Leaders implemented myCare Integrity with a rapid cutover that produced zero downtime and immediate gains: the practice increased patient capacity by 20% versus NextGen, doctors completed charts faster, surgeons stopped being clinic bottlenecks, staff onboarded more quickly, and the lower cost of the solution improved operational ROI.

Northwest Eye Surgeons

Spencer Michael

CEO