EY Seren B2B Case Studies & Customer Successes

EY Seren is an International Design Consultancy. They help clients achieve digital business transformation through a customer-centred approach to design. Digital business transformation only becomes possible when you have a deep understanding of customer need. EY Seren’s advanced research and measurement techniques allow them to gain this understanding of how customers currently interact with your business and how they could do in the future.

Case Studies

Showing 7 EY Seren Customer Success Stories

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Redesigning the role of digital mentoring for school leavers during Covid-19

Creating an innovation testbed for employee wellbeing

Using a digital customer experience approach to grow a large media business

Re-imagining the role of professional membership associations in a digital world

Building a ‘dream state’ customer experience for a leading telecoms provider

Setting the standard for UK Government digital solution delivery

Using new business models to help vulnerable members of our society

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