Case Study: HSA achieves a multilingual, user-focused website redesign with Exygy

HSA redesigns sfhsa.org with Exygy, serving 20,000 residents through a multilingual Drupal site

The customer, a civic agency referred to as HSA, faced the challenge of an outdated website that was difficult to navigate, provided poor search results, and failed to serve its diverse, multilingual audience effectively. The vendor Exygy was hired to first produce a Digital Strategy Report to analyze these issues and then to implement a comprehensive website redesign.

Exygy led a user-centered redesign, developing a new Drupal-based CMS platform and migrating over 6000 pages. The solution included a prominent search function, a responsive design for mobile devices, and a content strategy tailored for multilingual users. The new site, which launched in 2017, successfully provided clear and dignified access to services for over 30,000 monthly visitors and empowered HSA staff to manage content effectively.

HSA