Case Study: CHHS Office of Innovation builds digital craftsmanship capacity with Exygy

CHHS Office of Innovation trains 33,000-person agency with Exygy

The CHHS Office of Innovation, a team within a large California state agency, sought to disrupt its traditional, inflexible approach to product building. Their challenge was to train a diverse internal innovation team in modern product development practices to build capacity across the entire department. They engaged the vendor Exygy to facilitate a Product Strategy and Management Training.

Exygy implemented a hands-on, scenario-based training for the innovation team, covering techniques like proto-persona building, story mapping, and feature prioritization. The training empowered participants to apply these digital craftsmanship skills directly to their real-world projects. As a result, the CHHS team has successfully applied these new methodologies across multiple departments, radically increasing the agency's capacity to prototype, test, and launch user-centered products and services for the people of California.

CHHS Office of Innovation