Exxeta
34 Case Studies
A Exxeta Case Study
Netz Leipzig, a company of Stadtwerke Leipzig, faced a significant challenge when a surge of four-digit solar installation applications threatened to overwhelm its systems and processes due to a new tax exemption. This influx caused organizational and systemic overload, making a planned processing of applications impossible. To manage this, they partnered with vendor Exxeta for a process optimization and digitalization service.
Exxeta implemented a solution involving a custom migrator to automate data transfer, handling 50% of applications directly. For the remainder, they introduced a prioritization system based on size and urgency and a tool for quality assurance to catch inconsistencies. This approach allowed Netz Leipzig to operationally control the process and complete over a third of the remaining backlog within six months. Exxeta's work provided measurable impacts including cost optimization through precise personnel forecasts and created a foundation for future process and automation planning.