Case Study: Deutsche Bahn AG achieves secure knowledge management with Exxeta

Deutsche Bahn AG launches knowledge management MVP in 3 months with Exxeta

The Deutsche Bahn AG faced the challenge of losing critical expert knowledge due to an aging workforce, which led to a skills shortage, costly onboarding, and difficulties in maintaining its complex technical infrastructure. There was no existing solution designed to handle employee-generated, safety-relevant content. To address this, Deutsche Bahn partnered with vendor Exxeta to create a new knowledge management system.

Exxeta developed a centralized knowledge management platform using technologies like React, TypeScript, and .NET Core 6, featuring an intuitive, gamified user interface and enhanced security measures including single-sign-on. The solution successfully delivered an MVP within three months and was scaled to over 8,000 users across four Bahn-AG divisions. This prevented knowledge loss, systematically broke down information silos, and improved maintenance processes to minimize system outages.

Deutsche Bahn AG