Case Study: Berliner Sparkasse boosts SME digital maturity with Exxeta's Digitization Check

Exxeta implements an innovative digital tool for Berlin Sparkasse

Berliner Sparkasse faced the challenge of intensifying competition in the banking sector, particularly in securing small and medium-sized enterprise (SME) customers. These SMEs desired to digitize but often lacked the capital and expertise, and the bank needed a way to demonstrate its value beyond traditional financial services. To address this, they partnered with vendor Exxeta to create a digital tool.

Exxeta implemented a digitization check, a tool that allows SMEs to determine their digital maturity level and receive specific software recommendations and initial advice. This created a win-win situation: Berliner Sparkasse showcased its digital competence and strengthened customer loyalty, while SMEs gained a clear path forward for their digital transformation. Exxeta managed the entire process from conception and user experience design through to implementation and ongoing maintenance.

Berliner Sparkasse