Case Study: Jackpot Junction Casino Hotel achieves 98-99% network uptime and future-ready guest services with Extreme Networks

Jackpot Junction Makes Network Experience a Safe Bet with Upgraded Infrastructure

Jackpot Junction Casino Hotel, a large Minnesota casino-resort with a 440,000‑square‑foot gaming floor, restaurants, hotel and entertainment, faced frequent network outages, limited visibility, and heavy compliance requirements for gaming and guest services. To increase uptime, automate security and documentation, and lay the foundation for next‑generation guest experiences, Jackpot Junction partnered with Extreme Networks and deployed ExtremeSwitching, Fabric Connect and ExtremeCloud IQ – Site Engine.

Extreme Networks’ deployment gave Jackpot Junction a single GUI for its eight‑person IT team, automated segmentation for compliance, and fabric‑based mobility that lets staff move devices without reprovisioning. The result: uptime rose from about 85% to 98–99%, routine problems were eliminated so staff could focus on customer initiatives, and the upgraded network now supports self‑service kiosks, Wi‑Fi 6 devices and extended connectivity for the surrounding Lower Sioux community.

Jackpot Junction Casino Hotel

Nick Potter

Director of IT